Iterable

Iterable is the top-rated AI-powered customer engagement platform that helps organizations like Redfin, Priceline, Calm, and Box to activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with individualized, harmonized and dynamic communications that engage customers throughout the entire lifecycle at the right time. Iterable’s data engine, ease of use, and flexible and open architecture makes it the best platform to close the data activation gap by bringing together customer data, ability to design the experiences, deliver them and optimize them. All in one platform. We’ve surpassed $200M in ARR and have raised more than $230M from top-tier investors like Index Ventures, Viking, and CRV. Nearly 1200 companies from over 50 countries around the world rely on us to captivate their many millions of users.

Iterable helps brands unlock growth in the digital era by enabling joyful customer experiences with individualized communications based real-time behavioral data, harmonized cross-channel communications based on customer lifecycle, and dynamic always-on journeys that adapt to customer signals. Our powerful customer communication platform helps marketers manage end-to-end customer engagement programs with enterprise-grade security, compliance and controls for their customers.

Iterable’s momentum grows daily and there has never been a more exciting time to join the team! We’ve been recognized as one of the Best Places to Work - SF for the past five years, recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and we were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

We have a global presence with offices in San Francisco, New York, Denver, and London, and recently expanded our operations to Australia and New Zealand. Iterable’s reach extends worldwide, and we have remote employees across the globe. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our mission, explore our Culture and About Us page.

As a Product Manager, you will take ownership of a broad product portfolio and its associated roadmap, focusing on delivering experimentation capabilities and AI-powered solutions at scale across our platform. This role involves driving innovation in experimentation, including traditional A/B testing, multivariate testing, and automated experiment setup, enabling customers to optimize and innovate effectively.

This PM role will naturally intersect with the AI product portfolio, ensuring end-users are fully empowered with the right frameworks, tooling, and solutions to drive meaningful outcomes. You will become a subject matter expert in experimentation and AI applications, steering the roadmap forward while collaborating cross-functionally with other product domains to deliver seamless, end-to-end solutions across the platform.

Additionally, you will oversee the evolution of existing experimentation functionalities and partner with product and engineering leaders to scale AI-driven features, ensuring both experimentation and AI initiatives are integrated and aligned with the overarching business strategy.

We value applicants for the skills they bring beyond a job description.

We are looking for people who have:

• 4+ years of product management experience in a B2B SaaS environment
• 3+ years of project management and cross-functional collaboration, especially with stakeholders in engineering, design teams and go-to-market teams
• 2+ years of experience in delivering advanced data intelligence solutions including AI and/or Experiment applications
• Strong track-record of delivering intuitive UI experiences and owning product and feature requirements end-to-end for release and iteration
• Prior experience in customer feedback sessions and interfacing with customers
• Perform product adoption and usage analysis on BI tools like Heap, Google BigQuery, Sigma, Excel, etc.

Bonus points:

• Experience in marketing and advertisement technology
• Experience in a fast-paced start-up environment
• Background in statistics, computer science, analytics, etc.

Perks & Benefits:

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance
• Pre-tax commuter benefits
• Complete laptop workstation

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Originally posted on Himalayas